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SUGGESTED MAJOR:

BUSINESS ADMINISTRATION

In a bank, customer service representatives help customers resolve general product issues to ensure customer satisfication. They provide assistance to customers on a broad range of banking services through various channels, including in-person, over the phone, and via online chat. They handle a mix of inquiries, complaints, and service requests.

RELATED MAJORS:

  • Finance

  • Economics

  • Marketing

  • Communications

  • Psychology

CAREERS:

  • Customer Service Representative

  • Bank Teller

  • Personal Banker

  • Loan Officer

  • Branch Manager

Plus Many More!!!

"STEREOTYPICAL" TRAITS:

  • Patient

  • Problem-Solving

  • Detail-Oriented

  • Time Management

  • Communication Skills

  • Empathy

SALARY:

$37,819

U.S. Average 2023

Customer Service Representative

Source: Salary.com

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