SUGGESTED MAJOR:

HOTEL AND RESORT MANAGEMENT

In a resort, guest relations managers help resolve guest concerns and issues and actively engage with guests during their stay to establish a positive relationship. They encourage guests to provide feedback through various channels, such as surveys, comment cards, online reviews, and in-person conversations.

LEARN MORE: Career and Major

RELATED MAJORS:

Hospitality Management
Communications
Business Administration

CAREERS:

Guest Relations Manager
Cusomer Experience Manager
Guest Services Director
Customer Service Representative

Plus Many More!!!

"STEREOTYPICAL" TRAITS:

Leadership
Detail-Oriented
Optimistic
Friendly

Strong Communication Skills
Empathy
Problem-Solver

SALARY:

$78,788

U.S. Average 2023

Guests Relations Manager

Source: Salary.com

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